Advanced Diploma In Hospitality Management

Here's the BIG Picture

This programme is designed to hone your knowledge and develop crucial skills needed for a successful career in the hospitality, tourism and hotel industry.

Upon completing this programme, you will have the chance to embark on the final year of a relevant degree programme with an articulation framework between BAC College (Singapore) and its University partners.

With this Course You Will:

• Demonstrate systematic comprehension (understanding) of a broad range of complex technical and theoretical knowledge and skills to undertake varied, complex, routine and non-routine tasks/study within a field/discipline.
• Identify, interpret, apply and evaluate general concepts, theory and/or operational principles within a well-defined context of a subject/discipline and/or work with minimal supervision.
• Apply a range of practical skills, essential tools, methods and procedures to perform required tasks/work. Reflect and adjust practices and processes, as necessary, related to routine or nonroutine tasks.
• Communicate clearly and effectively, orally and in writing, ideas, information, problems and solutions to others including peers, experts and nonexperts.
• Use a range of digital applications to support study/work as well as to seek and process data related to work or study.
• Perform work with a significant degree of personal responsibility and autonomy under broad guidance and direction on well-defined and non-routine study/work activities performed in a variety of contexts.
• Identify self-improvement initiatives and possibilities for further education.
• Develop realistic career and professional goals. Explore and engage in activities relating to entrepreneurship.
• Demonstrate the ability to understand and comply with organisational and professional ethics in the work environment.

COURSE MODULES

Event Management & Execution

This module utilises knowledge in project management to support the planning and execution of an actual event. This includes the incorporation of effective planning techniques to ensure the complexities of event management are factored in. You will also have the opportunity to learn through practical sessions via real event management opportunities.

Food & Beverage Management

This module introduces you to the food and beverage industry, and guides you as you familiarise yourself with multiple areas within the management of food service outlets, from their daily operations to the wider concerns of the hospitality industry.

Customer Services for the Hospitality Industry

You will learn the concepts and skills in understanding and handling customer relations including problem solving, effective communications, dealing with challenging customers, and cultural components of customer interactions and service excellence

Hospitality and Tourism Marketing

This module aims to provide you with an overview and importance of the tourism and hospitality industries through an understanding of concepts and principles. You will also gain relevant skillset and knowledge and be able to identify contemporary issues, problems and trends that underpin the field of tourism and hospitality.

Front Office Management

This module coversthe aspect of managing skills of front office resources and utilizing operational reports to achieve guest satisfaction and profitability. You will also learn about the importance of interdepartmental communications and the process of creating and implementing a front office manual.

Hospitality & Tourism Entrepreneurship

This module serves as an introduction to tourism entrepreneurship, covering the basics as well as how to plot out a new entrepreneurship venture by understanding the opportunities, development potential and evaluation of business ventures in the contexts of the hospitality and tourism industry. You will also get the chance to apply your knowledge practically by producing a business plan based on your analysis of the hospitality industry market.